Can anyone help me? 02-08-2009, 01:30 AM #5 jarrydpinto Registered Member Join Date: Feb 2009 Posts: 1 OS: XP Hi Franckey, I'm having the same problem with my MelvinDAlmeida 2011-09-03 08:17:33 UTC #4 Hi There, I purchased my WD media player Gen 1 last year Feb 2010 and updated it with Ver 1.03 web update and it worked ok Or prior to connecting, group your movies or other media in seperate folders, like A-D would be one folder, E-H another, etc, that would make finding your movies faster and easier. Also, make sure to have any devices (such as USB drives) disconnected from the WD TV or WD Elements Play prior to resetting the device. Source
Power Cycle the WD TV Product. I am assuming that the firmware didn't properly install on my HD, but i don't understand why i cant plug it into my computer delete the WD TV firmware and start I then accidentally clicked down to PAL and when I went to scroll back up to NTSC, the MP started freaking out. However I'm unable to see any thumbnails for my movies.
Any opinions appreciated. For assistance resetting your WD TV, please see Answer ID 3646: How to reset a WD TV or WD Elements Play. Same firmware version as mitthrawnuruodo, would like to hear if anybody's found a root cause for this kind of thing happening.
Now the device will use the HDMI output. As this issue is due to a change with Google's account servers, Western Digital is unable to provide any technical assistance with logging into your account. some files stop playing after any number of minutes (usually ~30)So far there's been no proper description on how to reproduce this: what file type was played? Wd Tv Live Factory Reset Note: If you experience any issues after the reset, please manually Power Cycle your device. In case the answer did not answer your question, you can always visit the WD
If you have a WD TV Live Hub, try interacting with the unit using the buttons on the side of the unit. Wd Tv Hd Media Player Problems WDC Support Downloads Knowledge Base Product Registration Warranty Services Contact Ask a Question Contact Support Feedback Other Sites MyCloud.com Online Learning Center CONNECT WD Blog © 2016 Western Digital Technologies, Inc. But when I turn off and turn on again, the device switch to composite again. Check This Out I would be very sad to loose all the data that i have accumulated.
After setting up, turn -off the unit, remove the composite cables and connect your HDMI cable. Wd Tv Play Stuck On Loading Screen Take the WD TV device to a different location and test the remote there. One day, out of the blue, it suddenly went to play one video and refused to, and refused to play anything else, including videos that had previously played fine with no You can read about the additions that the the new firmware adds by reading the release notes.
I contacted WD and they think it's my usb key but I don't see what can be causing it. this contact form If this is the case, you will need to determine the cause of the interference before contacting WD technical support. All Rights Reserved. It freezes at the beginning of the file or soon after starting to playback. Wd Tv Live Media Player Troubleshooting
Log In Media Player not working correctly Community Archives WD TV HD MariaC 2011-08-16 00:30:51 UTC #1 Hi, I bought my player about 2.5 yrs ago. Cause: This can be caused by a number of issues: There are no batteries in the remote control or the batteries have died. Was it played from USB/NAS/Wifi or standby (which seems to be playing a major role in some issues)?It might be an overheating issue which is weird cause I'm almost exclusively playing have a peek here The first file played fine but the second one did not open.
Connect your WD TV using composite, turn both unit on (TV input on composite) and reset the unit by inserting a pin in the tiny hole beside the USB port on Wd Tv Live Stuck On Logo A firmware update (if available) can add additional support for video extensions and codecs. Nesvic 2011-08-17 19:47:47 UTC #2 Hello, Try to reset the player, please see the link below: http://wdc.custhelp.com/app/answers/detail/a_id/3646/session/L3RpbWUvMTMxMzYxMDQ1NS9zaWQvZ3ZSU3JOQms%3D MariaC 2011-08-20 04:15:08 UTC #3 That worked!
E Pretty sure the procedure to reinstalling the firmware is to rename the version number, and the WD will see it as new, at least this is the way some are I all my music and movie files on an external and whenever I want to watch it on my HDTV I usually burn it to a DVD, which won't show it Closing (using the back button) and trying to re-start the file ends up with the turning arrow. http://nadrp.com/wd-tv/wd-tv-hd-media-player-remote-not-working.html A Device Reset is the only thing that works.
It was working fine since then without a problem until day before. If I power down and go back to same file it will happen again, but not in the ecact same place, may play less or more. This issue most frequently occurs when updating firmware on an already damaged unit. You can try using the ArcSoft Media Converter that was included on the CD.
The first tell sign is the player will not cut off with the remote. Also, can you get back to the filebrowser from the frozen file and play other or do you need to powercylce or reset the device? If you are still unable to reach the GUI, try resetting your WD TV. When I manually switch to HDMI, the device switch back to composite directly.
On a WD TV Live Streaming, WD TV Live Hub and WD TV Play, it is on the bottom of the unit, right next to front or side USB port. Please check your network connection and try again" I tried connecting to my laptop to play a file there - it can see the laptop, but cannot seem to start a donaldsonjune 2014-12-08 19:31:46 UTC #17 hello all, last saturday will be 3rd player the "FREEZES" in the middle of an MKV flie.